Rapid Video Response (to domestic violence/ abuse calls for service) and telephone response (to non-DA calls)

Stacey Rothwell, Kent McFadzien

Rapid Video Response and Rapid Telecommunication Response to Emergency Calls – Kent Police undertook two randomised control trials to test an immediate video or telephone response to calls for service. The talk will detail the methodology, the results and implementation of the new response option to calls for domestic abuse which has resulted improved satisfaction for female victims of intimate violence, increased arrests and reduced delays .

Biography

Stacey Rothwell is a Continuous Improvement Consultant in Kent Police’s Innovation Task Force. Stacey graduated in her master’s degree – applied criminology and senior police management last year and her work has recently been published in the Cambridge Journal of Policing. She is a Fellow of the Academy of Experimental Criminology.

Kent McFadzien is a Research Manager currently working within the Strategic Insights Unit in the Metropolitan Police, UK. His prior policing experience includes time as a Constable in the New Zealand Police. Since leaving the New Zealand Police and moving to the UK, he has worked with several UK and international police agencies developing tools to improve police practice. He has a degree in Biology and Statistics from the University of Auckland and is currently completing a PhD in Criminology at the University of Cambridge. He is a fellow of the Royal Statistical Society in London and a member of the Society for Evidence-Based Policing.